Shipping Protection
10 YEAR SIM PLAN:
*Our NEW 10-Year SIM includes 500 MB of data, estimated to last up to 10 years based on typical usage of around 4 MB per month with daily use of the Roam Safe Pet Tracker. Individual usage may vary.
Your plan stays active until the data is fully used or the 10-year period ends, whichever comes first. When the data is depleted or the 10 years are up, you can conveniently purchase an additional 500 MB data pack for only $99.
The Roam Safe Tracker operates across Australia, utilizing the strongest available cellular network in your current location. As long as there is adequate local network coverage, the device's GPS and cellular technology ensure reliable and accurate tracking, providing peace of mind wherever your pet roams.
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Connectivity:
•Works seamlessly with all Australian mobile network providers, including Telstra, Optus, and Vodafone, ensuring strong coverage wherever you are. We recommend checking your coverage to determine whether this will work sufficiently for you.
• SIM Card: Nano SIM.
Battery:
• Capacity: Rechargeable 3.7V, 800mAh battery.
• Battery Life: See description tab.
• Charging: 4 Pin-Magnet connector.
Size & Weight:
• Dimensions: 61 x 35 x 16 mm.
• Weight: 38 grams.
Durability:
• Water Resistance: IPX7 standard (Can be submerged in water up to 1 meter for 30 minutes without any damage).
Tracking & Monitoring:
• Live GPS Tracking: Provides instant and exact location of your pet using GPS, Wi-Fi, and Bluetooth.
• Geofences & Alerts: Set safe and danger zone boundaries with geofencing and receive notifications when your pet enters or exits the area.
• History Tracking: View your pet's past locations, including path tracking and heat maps, through the History tool.
• Activity Monitoring: Monitor your pet's activity to ensure they are getting enough exercise.
App & Compatibility:
• Tracking App: Download the FREE app to easily connect and control your device.
• Compatibility: Works with Apple iOS 7+ and Android 4.0+.
Hardware:
• Sensor: Motion sensor.
• Connectors: Wifi, BLE, & Flash memory.
• Range: Unlimited.
Included in the box:
- 1x GPS Tracker with pre-installed SIM Card
- 1x silicone collar attachment
- 1x charging cable
- App setup guide instructions
What our customers are saying
App Features
FAQ
Proudly Australian Owned & Operated: You are supporting local with every purchase.
No Subscriptions: Enjoy the freedom of a one-time payment with no ongoing or hidden fees.
More Affordable: Get more value—our 10 years* of tracking is comparable to a 2-year subscription with other providers.
Reliable Performance: Our tracker is rigorously tested and verified to work across various networks, ensuring your pet’s safety wherever you are.
User-Friendly App: The app is free, easy to use, and has no hidden in-app purchases.
How does the Roam Safe Tracker work?
The Roam Safe Tracker is designed to keep your pet safe and provide you with peace of mind. It uses GPS and cellular technology, with a built-in 500MB SIM card, to track your pet’s location across Australia.
Much like a phone, the tracker requires adequate cellular coverage in your area to function as intended. It automatically connects to the strongest available network, ensuring reliable performance when there is sufficient reception. However, the device’s tracking capabilities may be impacted if you live in or frequently visit areas with limited cellular coverage.
Using the Roamr app, you can:
- View your pet’s location in real time.
- Set up virtual boundaries and receive alerts if your pet leaves them.
- Activate a 10-minute Live Tracking mode for updates every 10 seconds in urgent situations.
COMING SOON!
For suburban and inner-city customers whose property boundaries are very close to their neighbors, we highly recommend purchasing our Bluetooth Beacons. Relying solely on your Wi-Fi range can potentially extend to nearby properties, which may not provide a precise safe zone. These beacons create a smaller, more reliable tracking zone, and you can use multiple beacons to define a more accurate area for your pet's safety.
Yes, that’s correct! We’ve eliminated subscription fees with our NEW 10 Year* SIM card, which provides 500 MB of data. This data is estimated to last up to 10 years based on average usage of about 4 MB per month. Note that actual usage may vary, and the plan remains active until the data is fully used or the 10-year period concludes, whichever comes first.
There isn’t one, honestly!
Many trackers are sold at a low upfront cost but require you to purchase an expensive ongoing subscription to keep them working. We don’t think that’s fair. With Roamr, there are no hidden fees or ongoing costs—ever.
You can purchase our tracker and SIM and track your pet for 10 years for what two years would cost with another provider.
Yes, your device and SIM card will continue to work for the period advertised (10 years or when 500 MB of data is used up, whichever occurs first), regardless of whether Roamr continues to sell this product or operate.
Battery Life and Location Updates
Important: You can check your pet’s live location at any time by opening the app and pressing 'Update.'
Battery Life:
- The battery life depends on the strength of the connection to nearby cellular towers.
- Typically, the device lasts 4–5 days on a single charge.
- Fully recharging the battery takes just 30 minutes.
Location Updates:
- The device updates its location every 45 seconds in the app during normal use.
- In an emergency, you can activate ‘Live Tracking’ mode for updates every 10 seconds for 10 minutes. After that, it will return to the regular update interval.
Yes, you can! Contact our team at hello@roamr.co, and we’ll assist you in transitioning to the new 10-year SIM card.
Apple AirTags rely on iPhone proximity to track items and need to be within about 200 feet of an iPhone to work. If your pet is outside that range or in an area without nearby iPhones, the AirTag won’t be effective. In contrast, the Roamr Tracker uses GPS and cellular technology to provide real-time location data, no matter where your pet is, without depending on nearby devices.
A microchip isn't the same as a GPS device and can't be used to track your pet’s whereabouts. It’s simply a unique identifier (think of it like your pet's social security number) that’s implanted so it can’t be lost. While microchips are an essential backup for pet identification, they should never be relied on as the primary solution for locating your pet.
Absolutely! Our app lets you add and manage as many pets as you'd like, with the ability to switch between profiles and share access with friends and family. Keep in mind, each pet will need its own tracker, but after that, tracking them all is a breeze!
The tracker attachment has an opening of 25mm x 3mm at either end for sliding the collar and buckles through. Since it's silicone, it can stretch to accommodate a slightly larger or thicker collar.
For Cat's, the tracker is best suited on medium to larger sized cats.
This video may help.
Please note that the LED Night Collar is intended to wear alongside/over the top of your pet's regular collar when in dark settings. Do not use the tracking device on the LED Collar, please use your regular collar.
Yes! The Roam Safe Pet Tracker is waterproof with an IPX7 water-resistant rating, meaning it can withstand getting wet—even if your pet takes a swim or gets caught in the rain. It can be submerged in up to 1 meter of water for up to 30 minutes, ensuring that it keeps working no matter the conditions. While it’s designed for durability, we recommend avoiding prolonged submersion for the best performance.
Yes! We offer FREE Standard Shipping on all orders over $50. We also provide Express Shipping for $9.95, all dispatched via Australia Post.
No worries! You can easily purchase a new 500 MB data pack for just $99 to keep on tracking.
Looking for the perfect gift?
Give the gift of peace of mind and safety this season with a Roamr Gift Card! Whether it's for a special occasion or just because, a Roamr Gift Card is the perfect way to spoil your pet and their owner.